Toll Free: 1-888-993-0998 Tel: 1-310-324-0222 Fax: 1-310-324-0299 7306 Adams St. Paramount, CA 90723 sales@ancko.com Payment Options PatchUSA.com is designed to accept payments by Credit Cards (Visa, Mastercard, Discover and American Express). However, if you prefer to pay by Check or Money Order, you can do so by contacting us by phone at (888) 993-0998. Return & Exchange Policy Stock Items: Stock Item orders may only be returned and exchanged with proper authourization from Patch USA. Orders must be returned within 10 days after they've been recieved to authorize an exchange. The return/exchange is then subject to a 20% hassle charge. ***Money back does not include shipping charges.*** Custom Items: There are no refunds given for custom made items. *FREE Budget Shipping is not available for International orders or shipments to Alaska and Hawaii. *FREE Budget Shipping is for retail customer only and place order online. "We Reserve the Right to Refuse Service to Anyone"